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Terms and Conditions

​Welcome to Korean Fine Living, operated by Han Collection Ltd (“we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your use of our website [www.koreanfineliving.com] and any purchase made through it.
By using our website or placing an order, you agree to these Terms.

 

1. Company Information

Han Collection Ltd
Address: 10 Bury Place, London, WC1A 2JL, United Kingdom
Email: info@hancollection.co.uk, hancollection.london@gmail.com

 

2. Use of This Website

  • You agree to use this website only for lawful purposes.

  • You must not misuse the site or interfere with its security, functionality, or content.

  • You may not reproduce or distribute any content without prior written permission.

 

3. Product Information

We take care to ensure all product descriptions, prices, and images are accurate at the time of posting. However, slight variations in colour, texture, or appearance may occur due to lighting, materials, or screen settings.
Prices and availability are subject to change without notice.

 

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Full payment must be made at the time of ordering through online checkout.

  • We reserve the right to refuse or cancel any order if payment issues arise or products are unavailable.

 

5. Shipping and Collection

  • We ship within the United Kingdom and offer free collection from our gallery at:
    10 Bury Place, London, WC1A 2JL.

  • Delivery costs start from £10 and vary depending on the number of items ordered.

  • Delivery timeframe: Orders are typically delivered within 1–2 business days after dispatch. Delivery times are estimated and may vary due to factors beyond our control (including courier delays, national holidays, weather conditions, or supply issues).

  • For international deliveries, please contact us at hancollection.london@gmail.com for a quote based on your delivery address.

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Risk and Damage During Transit

All items are carefully checked and packed before dispatch. Once items have been shipped, the risk of loss or damage passes to the customer.
We cannot offer refunds, replacements, or compensation for goods damaged during transit.

 

6. Cancellations, Returns, and Refunds

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once the order has been despatched, we are unable to cancel it.

Returns Under UK Consumer Law

In accordance with the Consumer Contracts Regulations 2013, customers purchasing online have the right to return eligible goods within 14 days of delivery for a full refund, provided the items are:

  • Unused and in their original condition; and

  • Returned in their original packaging.

Refunds will be processed to the original payment method within 14 days of receiving the returned goods.

This right does not apply to:

  • Made-to-order, bespoke pieces

To arrange a return, please contact us at hancollection.london@gmail.com within 14 days of receiving your order.

 

7. Privacy and Data Protection

We collect and process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Your information is used only to process orders and communicate with you.
We never sell or share your personal data with third parties for marketing purposes.

 

8. Limitation of Liability

Han Collection Ltd shall not be liable for any direct, indirect, special or consequential damages whether in contract, tort or otherwise, arising out of the use of this website or the reliance on information in it. The content of this paragraph and its disclaimers and exclusions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved.

 

9. Intellectual Property
You may not copy, modify, distribute, or reproduce any part of the website without our express written consent.

 

10. Governing Law

These Terms and any disputes arising from them are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction over any disputes relating to these Terms or your use of our website.

 

11. Contact Us

For questions about these Terms or your order, please contact us at:
info@hancollection.co.uk; hancollection.london@gmail.com
Han Collection Ltd, 10 Bury Place, London, WC1A 2JL, United Kingdom

 

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